Agenda item
Local Government and Social Care Ombudsman Annual Review Letter 2018/19
- Meeting of National Park Authority, Friday 6th September 2019 10.00 am (Item 56/19)
- View the background to item 56/19
Minutes:
The report was introduced by the Head of Law who confirmed that quarterly reports on complaints during 2018/19 were considered by Audit, Resources and Performance Committee and lessons learnt from upheld complaints had led to process changes to ensure similar issues were not repeated in future.
The recommendation as set out in the report was moved, seconded, voted on and carried.
RESOLVED:
1. The Local Government and Social Care Ombudsman annual review letter 2018/9 at Appendix 1 of the report was noted.
Supporting documents:
- Local Government and Social Care Ombudsman Annual Review Letter 2018/19, item 56/19 PDF 137 KB
- Enc. 1 for Local Government and Social Care Ombudsman Annual Review Letter 2018/19, item 56/19 PDF 197 KB
- Enc. 2 for Local Government and Social Care Ombudsman Annual Review Letter 2018/19, item 56/19 PDF 14 KB
- Enc. 3 for Local Government and Social Care Ombudsman Annual Review Letter 2018/19, item 56/19 PDF 17 KB