Agenda item

The Head of Law highlighted the importance of the Local Government and Social Care Ombudsman’s Annual Review letter as it was an important third-party indicator relied upon by both Internal and External Audit when considering the internal control and governance mechanism’s in place at the Authority. The report provided complaint statistics and showed benchmark figures received and determined by the Ombudsman for National Park Authorities and provided an average marker of performance. During 2021/22 the Ombudsman carried out no detailed investigations and did not uphold any detailed investigations against the Authority during this period.. 

The recommendation to note the report was moved, seconded put to the vote and carried.

RESOLVED:

To note the Local Government and Social Care Ombudsman Annual Review Letter 2021/22 at Appendix 1 of the report.