Agenda item

The Senior Strategy Officer Research introduced the report which provided monitoring information for the end of Quarter 4 2018/19, the final year of the Corporate Strategy 2016-19.  This included:

·         Quarter 4 and year end performance against 2018/19 indicator targets

·         Quarter 4 and year end performance against each of the cornerstones and

directional shifts, including achievement of priority actions

·         Quarter 4 and year end analysis for complaints and Freedom of

Information/Environmental Information Requests.

A correction was made to the report on page 16 in Corporate Indicator 8, Proportion of planning applications determined in a timely way, a) 13 weeks – major.  The status at Q4 was amended to 72% instead of 100% as stated.

It was noted that of the priority actions 15 were assessed as green and 8 were red, the new Corporate Strategy for 2019/24 included the outstanding priority actions.  Of the corporate indicators 24 had been met or exceeded whilst 10 had not been met.

In response to Members comments regarding the presentation of the information in the report the officer stated that a new template would be being used for the next quarterly report and the new layout would be easier to follow.  Also it was noted that the structure of the actions and indicators had been changed for the new Corporate Strategy so the progress on them would be clearer and not conflicting.

The following points were noted in response to Members’ queries:

·         Cornerstone 2, Corporate Indicator 10, Customer Satisfaction with Planning service – a survey of applicants, agents and Parish Councils had last been completed approximately 18 months ago and would be conducted again in the near future.

·         Directional Shift 1 – Moors for the Future Project Team were working on mitigating fire risk measures and meeting with stakeholders during the following week.  Although the Dark Peak was shown as green for progress it was acknowledged that there was still work to do and this was reflected in the new Corporate Strategy.

·         Directional Shift 2 – a new Volunteer co-ordinator had recently been recruited and the contributions of and the development of volunteers was being considered.

·         Directional Shift 3 – there would be more clarity of the corporate indications for this section in the new Corporate Strategy.  The draft Supplementary Planning Document referred to in priority action 10 would be progressed during 2019/20 with a broader focus than just planning.

The recommendation as set out in the report was moved, seconded, put to the vote and carried.

RESOLVED:

1.    That the 2018/19 Quarter 4 Corporate Performance Report, given in Appendix 1 of the report, which includes performance against indicator targets and priority actions, is reviewed and agreed.

2.    That the 2018/19 Quarter 4 and year end status and analysis of complaints and Freedom of Information/Environmental Information Requests, given in Appendix 3 of the report, is considered and received.