Agenda item

Local Government and Social Care Ombudsman Annual Review Letter 2022/23 (JO)

Minutes:

The Customer & Democratic Support Manager introduced the report which provided details of the Local Government and Social Care (the Ombudsman) Annual Review of complaints for the period April 2022 to March 2023.

 

Concern was expressed regarding the lack of updates for members of the public on planning and enforcement issues so they are aware of how things are progressing.  The CEO stated that communications were made but it was not always possible to do this due to legal proceedings, but that we do assure them that things are progressing.

 

An amendment to the recommendation was moved and seconded to include that a report be made to a future meeting on the operation of the public participation scheme at formal meetings of the Authority.  This was agreed.

 

The recommendation as amended was moved, seconded put to the vote and carried.

 

RESOLVED:

 

1.To note the Local Government and Social Care Ombudsman Annual Review Letter 2022/23 at Appendix 1 of the report.

 

2. That a report on the operation of the public participation at meetings scheme be brought to a future Authority meeting.

 

Supporting documents: