Agenda item

Annual Complaint Performance & Service Improvement Report

Minutes:

The Authority Solicitor introduced the report, confirming that a positive report had been received from the Ombudsman, that there had been no maladministration, nor any issues which had needed to be reported to the Information Commissioner.

 

There were no comments or questions from Members. 

 

The recommendation as set out in the report was moved, seconded, voted on and carried.

 

RESOLVED:

 

That the complaint, information request and data handling statistics detailed within the reports and appendices be noted. 

 

Supporting documents: