Agenda item
Annual Compliance Report
Minutes:
The Authority Solicitor presented the report which provides Members with information about complaints, statutory information requests and data handling for the period 1 April 2024 to 31 March 2025.
There were no further updates to this report.
The recommendation as set out in the report was moved, seconded, put to the vote and carried.
RESOLVED:
- That the complaint, information request and data handling statistics detailed within this report and the appendices be noted.
Supporting documents:
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2024-25 - Annual Complaint Performance and Service Improvement Report, item 111/25
PDF 163 KB -
Appendix 1- Member Complaints, item 111/25
PDF 43 KB
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Appendix 2 - Authority Complaints, item 111/25
PDF 119 KB
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Appendix 3 - LGSCO Annual Review Letter 2024-25, item 111/25
PDF 113 KB
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Appendix 4 - Information Requests, item 111/25
PDF 582 KB